Leadership & Management Apprenticeships

Team Leader/Supervisor - Level 3 Apprenticeship

CMI endorsed - Associate Membership for Apprentices


The Level 3 qualifications in First Line Management have been developed for Junior Managers,Supervisors and First Line Managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge. This qualification gives Junior Managers the communication and motivational skills to help improve operational efficiency.

The apprenticeship is suitable for those who are, or wish to become, team leaders and/or supervisors. This includes individuals who are at the start of their career that wish to become team leaders/ supervisors as well as those aspiring or existing managers who may already have developed practical experience but who wish to develop their theoretical understanding of management skills further.

A team leader/ supervisor is a first line management role, with operational/ project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Roles/Occupations may include Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
A full apprenticeship standard can be downloaded here.
The units mapped to CMI Diploma in Leadership and Management can be downloaded here.

Individual employers will set the selection criteria for their apprentices though most will be expected to hold 5 GCSEs at grade C or higher. Prior experience may also be considered. Apprentices should also have achieved qualifications in English and mathematics at a minimum of level 2 or equivalent. Where this is not the case, apprentices must complete these by the end of the Apprenticeship

How long does it take to complete?

This Apprenticeship will typically take 12-18 months years to complete, but can take longer or shorter depending on the prior experience of the individual and the specification of the employer.

How is it assessed?

All apprenticeships are required to have an end-point assessment that is carried out by an independent body. Apprentices must pass the end-point assessment in order to achieve the apprenticeship certificate.
The end-point assessment for the Team Leader/ Supervisor Apprenticeship involves a review of the apprentice's portfolio of evidence which is collated during their work/ study time; an externally set knowledge test; and an interview/ competency based discussion relating to the apprentice's Continual Professional Development Log.

Is it certified?

Yes, when successfully completed, this apprenticeship leads to an nationally recognised Apprenticeship Certificate in First Line Management plus if taken the CMI Level 3 Diploma Team Leader/Supervisor as well as an associate membership of CMI.

Can I see the full course brochure?

You can download the full course brochure here

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